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Cloud-Based/On-Premise: All the mentioned call center systems are cloud-based.
NEXTIVA SUPPORT CENTER LICENSE
NEXTIVA SUPPORT CENTER SOFTWARE
Nextiva Hosted Call Center competes with top call center software in the industry, and its closest alternatives are Aircall, Dialpad, and RingCentral.
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News & World Report Best Overall Business Phone Service, Deloitte Technology Fast 500, etc. News & World Report: Best Business Phone Service of 2020, Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver, Phoenix Business Journal Largest Phoenix-Area Software Firm, U.S. The company has about 5000 employees and have won multiple awards like U.S. Nextiva Hosted Call Center is a software company headquartered in Scottsdale, Arizona, United States. Call Routing: This feature professionally manages business customer interactions by preventing customers from repeating their requests.Automatic Call Distribution (ACD): With this feature, businesses can allocate calls based on business hours, IVR options, tech support level, and more.Call Recording: This Nextiva Hosted Call Center feature allows call center teams to record, pause and listen to customer concerns at various times.Interactive Voice Response (IVR): This feature transfers incoming calls to the appropriate call center agents.Here are some of the features of this software: Nextiva Hosted Call Center is a cloud-based company call center software that is used by many businesses. Compare Recruitment: SmartRecruiters vs.Compare Construction: BuilderTREND vs.